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Return and Refund Policy Buyer can return the product within   days.

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Question
What happens after the serial number is registered for my customer?
Answer
If the number is registered on our website, your customer will need to register here too and can then request the serial number to be transferred from your trade account to their user account.
answered on 2024-05-13 15:44:57 by alan h
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Question
What other benefits are there with this system?
Answer
The system has the added benefit of being a handy record for the details of the piece of jewellery that is protected. Details of the piece can be entered along with an image of the jewellery. In the event that the jewellery is lost for good, a replica of the piece can be remade using the same details.
answered on 2024-05-13 15:51:49 by alan h
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Question
Who runs the Jewellery Reunited system?
Answer
Jewellery Reunited was created and is run by The Guild of Jewellery Designers. Serial numbers are stored in a central database and can be accessed and searched for through the main www.jruk.uk website or through any of the satellite sites authorised to use the system.
answered on 2024-05-13 16:00:42 by alan h
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Question
Is the serial number engraving included for free if an item is ordered with other engraving too or is there an extra charge?
Answer
No, you can combine your serial number engraving with additional engraving on the same order at no extra charge.
answered on 2024-05-13 16:06:50 by alan h
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Question
Where can I find my serial numbers when they've been generated?
Answer
When logged in to your GETi account, click on your 'Profile' link and you should see the link to 'Jewellery Reunited Serial Numbers' on the right hand side of your account dashboard. (Desktop version)
answered on 2024-05-13 16:16:00 by
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